Asked Questions

Please do not hesitate to get in touch with our friendly team if you have any queries.

Our equipment is aimed at children ages between 0-8 years. The maximum age we will allow into play is 8 years. Feedback received has suggested that the soft play is more suitable for up to 5/6 year olds but we still get the 8 year olds who love it so we are open to let you be the judge and decide if it is suitable for your child.

We are open from 9:00am-5:30pm seven days a week and available for exclusive bookings and events between 5pm and 8pm.

We do not currently have any locker facilities, customers are reminded that any personal belongings should not be left unattended and remain the responsibility of the customer.

Free parking is available onsite with a large car park located outside of the centre with additional parking at the shopping centre opposite, please be aware parking is limited to 4 hours and parking cameras are in use.

Our members can enjoy a range of discounts when signing up. We also offer discounted admission to registered Childminders & additional needs users.

Our maximum capacity is 200 people.

Yes you can! To book get us a call, use our contact form, send an email of speak to a member of staff! A £50 non-refundable deposit is required to secure your booking.

Yes, male and female toilet blocks are available as well as disabled & baby changing facilities are available.

We have a number of options available from our onsite café; from sandwiches, paninis and pizza to jackets, snacks and fresh orange juice! We also offer a number of hot and cold beverages and cakes.

We are located in the brand new Riverside development right in the heart of Yate.

Generally we love to give everyone unlimited soft play use however during rare busy periods this may be restricted to 2 hours.

Last admission is 5pm but please be aware of our closing times.

Your child must wear socks at all times and we advise to wear clothing to cover knees and elbows to avoid risk of friction burns on the equipment.

Only food and drink purchased from Little Giggles Cafe may be consumed on site with the exception of baby food and milk.

Yes! The owners are big kids at hearts and we most certainly do our best to organise the best events possible throughout the year!

We accept cash and card transactions in person as well as payments over the telephone and memberships can also be paid for via bank transfer.

Yes we have full public liability insurance.


Riverside Retail Park,
BS37 4AY


01454 803444

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